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Part VI · Quiet Leadership

Essay 05 of 06

Change the Circumstance, Not the Person

Revised 8 min read

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8:43 · English

An open wooden garden gate leads to two paths around a planted garden.

When someone tells me about a situation that is making them unhappy, my mind often starts looking for something I could change. Is there someone I could introduce them to? Is there information they are missing? Could I help make another option possible?

I have a strong instinct to help. But I care about what the help feels like to the person receiving it. I would not want someone to feel smaller beside me because I happened to have something they needed.

What I hope to give back is room to decide.

Sometimes a person is doing something they would rather stop doing. They know it. They may have thought about leaving for much longer than I have known there was a problem. What they cannot yet see is how to leave and still meet the responsibilities waiting for them afterwards.

If I tell them to make a different decision, those responsibilities remain. I have added an opinion. I have not yet made another choice easier to reach.

The bills are still there tomorrow

Imagine someone telling me that their work has become difficult to live with. They feel uncomfortable doing it. Perhaps they feel that people see the work before they see the person, and they are beginning to look at themselves that way too.

“You should stop,” I might say. “You deserve something better.”

I may mean that with care. They may even agree with me. But tomorrow the rent is still due. They still need food. Someone else may depend on what they earn. Agreeing with my advice does not settle any of those things.

From where I am standing, leaving may look like a decision. From where they are standing, it may look like the beginning of several problems they do not know how to carry.

This is part of what I wrote about in The Circumstances We Did Not Choose. We can see what someone has decided without seeing what was available to them. Here I want to stay with the next question: if I understand that, what could I actually do that would help?

Repeating the advice more firmly is unlikely to pay the rent. Becoming disappointed that they have not followed it may only make it harder for them to speak to me honestly.

I would rather ask what would need to become possible before leaving could be a choice they could seriously consider.

An offer has to reach the real difficulty

Suppose I know about another job. Perhaps I can introduce them to the person hiring. Perhaps I can offer work myself.

Now there is something concrete to discuss. What does the work involve? What does it pay? When would the income begin? Can they get there? Would the hours fit the responsibilities they already have?

Those details belong inside the offer. A job that starts in two months may leave a gap they cannot afford. Work that looks suitable to me may be impossible alongside caring for a child. An introduction may be useful, but it is still an introduction, with no promise that a job will follow.

I do not want my excitement about an opportunity to become another reason the person has to explain why their life is difficult.

So I need to listen. What part would help? What part does not fit? Is there something else they need more urgently?

Their answer may change what I thought I could offer. That is useful information. I would rather make a smaller offer that reaches the difficulty than a generous-sounding one they cannot use.

And I need to be clear about what I can actually do. If I can make an introduction, I can promise to make it. I should not promise the outcome because I want the person to feel hopeful in the moment.

The next decision still belongs to them

There is a tension in this that I want to be honest about.

If I help create another possibility, it is often because I hope something will change. I may hope the person leaves work that is hurting them. I may imagine how much easier their days could become. I can care deeply about the outcome.

But hoping they choose differently does not give me the right to choose for them.

They might accept the opportunity. They might need time. They might tell me that I have misunderstood what they want. They may prefer something I would not have chosen.

That is where my intention becomes visible. Can they say no without having to manage my disappointment? Can they ask questions without seeming ungrateful? Can they accept one part of my help and decline another?

I do not want “I helped you” to become a sentence I can use later to win an argument.

I have written about letting someone help without turning it into a debt. The person offering help has a responsibility here too. I can make it easier for someone to receive care by being clear about what I expect, and by leaving them free to remain a person with their own judgement afterwards.

If I offer paid work, it will have responsibilities we need to discuss. If I can help only for a certain time, they need to know that. Clear limits allow them to decide whether the offer works for them. Unspoken expectations make that decision harder.

Another chance should not put the past on trial

Sometimes the feeling I want to communicate is very simple: there is another chance here. You can try again.

But I want to be careful about what follows that thought.

“This time, do it right” can make the earlier decision sound like proof that the person failed. I may be saying it to someone who was already doing everything they knew how to do with what they had.

What I mean is closer to this: something is available now that was not available before. What would you like to do with it?

The difference matters to me. A person should not have to agree with my judgement of their past before they can accept help in the present.

I also do not want to suggest that their worth depends on moving into a different kind of work or living a life I find easier to understand. They are worth listening to while they are still in the situation. The opportunity may improve their circumstances. It does not make them more deserving of respect.

They do not need to become a success story to justify my having cared.

I need to notice my own part in the help

Understanding people comes naturally to my attention. I wonder what happened before the moment I am seeing, what they are afraid of losing and what responsibility they may be carrying quietly.

Sometimes that curiosity helps me notice a practical need. Sometimes I begin solving something before I have asked whether the person wants me to.

They may have wanted to tell me about a difficult day. I may already be arranging the next stage of their life in my head.

I need to leave room for a simpler question: would it help to look at options together, or would you rather I listen for now?

There is a similar question in helping a team without taking over. I can remove a difficulty and still take too much ownership of what happens next. Being able to help does not mean every part of the situation belongs with me.

Nor does caring require me to offer more than I can sustain. I may have time for one conversation or one introduction. I may be unable to change the thing that matters most. An honest limit gives the other person something clearer to work with than a promise that later becomes resentment.

I want my help to leave both of us able to speak honestly.

What becomes possible afterwards

Changing one circumstance does not make a whole life simple. There may still be fear, uncertainty, other obligations or consequences I cannot see. A new option can be real and still require a difficult decision.

And understanding why someone made a choice does not remove the harm it may have caused. There can still be responsibility, repair and limits. I want the circumstances to be part of an accurate understanding, with room for everyone affected.

What I keep returning to is the practical difference between asking someone to choose differently and helping make a different choice available.

Perhaps I can help them reach another source of income. Perhaps I can share information, make an introduction or give them enough time to consider something without an immediate answer. I can ask what would be useful, be honest about my part and let their answer matter.

Then, if the opportunity becomes possible, I can leave space around it.

I do not need to stand in the middle of what happens next. I would be glad to know that someone had more room to decide, even if the decision took them somewhere I had not imagined.

That is the kind of help I want to offer. Something in the circumstances has changed. The person can consider their life again, with one more possibility within reach.

And the next choice is theirs.

Continue the thought

When Understanding Someone Does Not Change What the Team Needs

I kept explaining, checking and adjusting. Some improvement followed, but it did not last without me. On supporting one person while remaining responsible for the whole team.

Letters from Kamil Larsson

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